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      USAA

      Engaged Employer

      USAA reviews

      Know what you’re getting into - Auto Claims Adjuster USAA Employee Review

      3.0
      Nov 6, 2021
      Auto claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits PTO Coworkers Tech is getting better

      Cons

      Unfortunately, the culture has changed. It used to be a place you felt valued, but now it’s about numbers. No accountability for upper management. Your mental health will suffer in claims. Unreasonable expectations for an issue EMG created. Not a lot of advancement opportunity and pay is okay, but not to industry standard. Currently a very high turnover rate.

      Explore other reviews about USAA

      5.0
      Jul 12, 2026
      Software engineer (swe ii)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Good culture in teams

      Cons

      Top heavy company Little room to grow

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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