Going downhill, do yourself a favor and look elsewhere - Insurance Sales Agent USAA Employee Review

2.0
Nov 24, 2021
Recommend
CEO approval
Business Outlook

Pros

There used to be many pros, benefits, new CEO is taking the company downhill

Cons

CEO, Pay, no opportunities, favoritism, harassment even when its pointed out and a director sits in to observe with the manager aware. Recently demoted employee titles and now you have to reapply for a Senior

Explore other reviews about USAA

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, sense of purpose, mission, organization

Cons

Honestly, none that I can think of

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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