Collapsing from the inside - Data Analytics USAA Employee Review

2.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Founded on a strong culture and mission serving the military community

Cons

Archaic business model and systems they are pretending to "modernize" Inept senior leadership that is disconnected from front line needs Story tellers are the most successful, those who deliver are taken for granted Zero talent management or succession planning Inadequate industry knowledge in executive ranks

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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