Toxic executive leadership - Director USAA Employee Review

1.0
Dec 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Good Salary and bonus structure

Cons

Executive Leadership talks about healthy challenge but the moment you provide a challenge to them they make you life a living hell. The others that just coast and do as they are told continue to be promoted. The environment is just toxic with a lot of people ending their everyday crying. The CEO Wayne Peacock requires everyone to call him “sir”. To top it all off the CHRO Pat Teague has no empathy for people, and doesn’t care to know anything about the business of HR. Everyone is just in selfish survival mode instead of helping each other. It’s sad that these executives have just let this great company culture be destroyed for their personal gain.

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is sufficient and above Average

Cons

Upward movement is based on who you know

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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