Don't make the same mistake I did. - Auto Claims Adjuster USAA Employee Review

1.0
Mar 18, 2015
Recommend
CEO approval
Business Outlook

Pros

new technology free food comfortable workplace nap rooms

Cons

The health insurance is a pain, I've never dealt with a more frustrating situation when it comes to meeting deductibles. There is absolutely no training, so if you don't know anything about insurance you will not succeed. In order to get promoted you have to get "referrals" which is the equivalent of going to your favorite retail store and upon check out they ask you if you want to save 10% and sign up for a credit card. There's nothing like calling from the scene of an accident and trying to sell them life insurance.

Explore other reviews about USAA

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay. People who care and want to see everyone succeed. Great benefits

Cons

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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