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      USAA

      Engaged Employer

      USAA reviews

      Great learning experience, good people - Insurance Agent USAA Employee Review

      4.0
      Mar 25, 2015
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Warm and welcoming culture, appreciates new ideas, good pay and benefits

      Cons

      Too much focus on cross and up-selling was often distracting from providing best customer service

      Explore other reviews about USAA

      5.0
      Jul 12, 2026
      Software engineer (swe ii)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Good culture in teams

      Cons

      Top heavy company Little room to grow

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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