What happened to this company? Perception vs Reality - Senior IT Product Manager USAA Employee Review

2.0
May 25, 2022
Recommend
CEO approval
Business Outlook

Pros

- Benefits are really good, and they do try to take care of employees with them. - Everyone really cares about the mission - It seems to be that frontline employees are taken care of - Working in Insurance side of the house seems to be positive

Cons

- The corporate side is a complete mess culturally, especially if you work in Enterprise and have to deal with multiple lines of business. - the Bank culture is completely toxic, and bleeds into any groups that support them. It's a top-down problem where we regularly hear of VPs yelling at their staff, or being given unrealistic deadlines to meet arbitrary goals - IT will be cost cutting for a few years at least. Any person joining as a Contractor should know they can be let go at a moments notice.

Explore other reviews about USAA

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

50% off for lunch flexible working hour

Cons

too many office politics layoff

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
See reviews by: Helpful|Rating|Date|All