Compliance Nightmare - Business Risk and Controls Advisor Lead USAA Employee Review

2.0
Aug 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Overall the company structure is strong. I love the mission and the most of the people work hard and are really caring.

Cons

There are no checks an balances for mid-level leadership. You'll either get a really great leader that knows what they are doing (they are usually bullied and leave) or an awful leader that has no knowledge and will be angry if you know more or make you do all the work without moving you up. If you want to succeed you have to be a yes person and not make too many ripples. They say they want to know their compliance risks but if you say them out load you will be targeted and will never be promoted. I've seen it over and over. Their compliance projects are run by idiots. Meanwhile the people that can actually fix the problems and/or voice them are hushed so that the idiots don't "look bad" to senior leadership. Senior leaders are smart and usually the easiest to talk to but the mid-level leaders undermine much of the progress to look good to the top.

Explore other reviews about USAA

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, sense of purpose, mission, organization

Cons

Honestly, none that I can think of

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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