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      USAA

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      USAA reviews

      Good company to work for - Insurance Sales Agent USAA Employee Review

      4.0
      Oct 19, 2022
      Insurance sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits overall, really care about the members, cares about employees.

      Cons

      Call center environment, outdated salary caps not keeping up with the cost of living, promotions based on interview skills vs proven skills, changed/loss benefits for tenured employees.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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