Great Benefits - Not so great atmosphere - Insurance Agent USAA Employee Review

3.0
Jan 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Base pay is good. Benefits are good. Schedule can be good once you have adequate time under your belt.

Cons

No commission - paid poorly compared to the rest of the industry. Atmosphere was great for the first few months, but terrible management and policies can make or break you. Days are very long if working 10 hour shifts, and it's constant work the entire time.

Explore other reviews about USAA

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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