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      USAA

      Engaged Employer

      USAA reviews

      We are just slaves - Anonymous employee USAA Employee Review

      1.0
      Jul 22, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing anymore. Downhill due to managers that only care about their own career progression. Your breaks are timed and if you need an extra restroom break, you are threatened with having to use PTO if more than 7 minutes.

      Cons

      It isn't about the members anymore, its about your numbers. Whether or not you helped the member is irrelevant, its about if you issued a new product to them. The employees do whats best for themselves due to fear of loosing their job. Anything to boost their stats.

      Explore other reviews about USAA

      5.0
      Jul 8, 2026
      Senior advisory consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. People who care and want to see everyone succeed. Great benefits

      Cons

      Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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