Property and Casualty - Customer Service Representative USAA Employee Review

Users say... "The benefits are great and my manager really encourages using your own initiative and asking questions." "The pay is good for San Antonio and the cost of living in San Antonio is tremendous." "It values support of the military and allows for a great work life balance." "Great bonuses every year and christmas parties" "Great benefits and depending on the location you have great in office luxuries i.e suana, gym, track, game room." 

Users say... "There was poor management and it made for a hostile environment for some of us." "Good managers are hard to come by" "Senior leadership (executive management group) are all AFRAID of the CEO and do not lead." "Moving a lot of dev work overseas but keeping middle and upper management state" "Constant layoffs and re orgs without anything getting “fixed”."