Problem is..no one is addressing the problems - Mortgage Underwriter USAA Employee Review

2.0
Aug 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Steady pay check. Ergonomic desk. Below Avg. free coffee. Annual bonus is good, but it'd be better if it was divided out by 26pay periods. I'm sure the 401k match is great, but I don't make enough to live AND contribute 8% to my retirement. If you like pizza parties then you might have found your fave employer

Cons

Ahh, where to start. My Location has dwindled down from a staff of almost 1/2 of that when the site opened 3yrs ago. Management refuses to address the reason for the MASS exodus. VA UW have NO DESIGNATIONS..so if you are looking for a DE/LAPP/SAR here...turn back cause you're not gonna get it. The pay is FAR below DFW standards for the job market. Morale is at the bottom of the pit and those who are still left, hate coming in. Management direction changes on the daily and their "transparency" isn't so transparent. We get told a new set of lies and cover ups what seems like every day and MGMT just thinks that if they continue to do what has been done ..it's gonna get better. Just waiting for either something better to come along, or they shut the site down.

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5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits Nice PTO Work life balance

Cons

Nothing to complain, great company to work for

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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