Return to Office Crippling Morale - Auditor USAA Employee Review

1.0
Apr 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Culture of service to members above all is unmatched in the industry.

Cons

The CEO is tone deaf to the low morale and pleas from employees to lessen demand to return to the office. In the past two years, we have gone from full remote to 2-3 days in the office, to requiring 3 days with punishment as a result for non-compliance, to completely removing remote job requisitions, to now requiring 4 days a week in office for anyone within 60 miles of a USAA campus beginning 1.1.24.

Explore other reviews about USAA

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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