Call center positions only - Insurance Agent USAA Employee Review

2.0
Aug 20, 2015
Recommend
CEO approval
Business Outlook

Pros

PTO earned each paycheck. Bonus once a year.

Cons

Its a call center. Non stop calls, evaluated every week compared to your fellow team employees in full on reports.

Explore other reviews about USAA

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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