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      USAA

      Engaged Employer

      USAA reviews

      They Do Not Value Employees or Members - Claims Adjuster USAA Employee Review

      1.0
      Jul 31, 2023
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits (but it's because their attrition rate is horrendous)

      Cons

      Glassdoor doesn't allow people to write long, honest reviews so I'll be as brief and honest as I can. They lie to your face, expect blind compliance, underpay, gaslight new people, and then uplift certain demographics. Just know they are the opposite of what they advertise. They are a clown-world company, chock full of politicized agendas and programs everywhere you turn via email and they set you up to fail to justify not giving you a bonus or paying you less than you should.

      Explore other reviews about USAA

      5.0
      Jun 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee benefits Nice PTO Work life balance

      Cons

      Nothing to complain, great company to work for

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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