Good company losing it's military value - Infrastructure Engineer USAA Employee Review

3.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is better or on par for most banks. The benefits package is good. They provide lots of opportunities for training.

Cons

You must surround yourself with the people with the power and run in the right circles to get promoted. Promotion can be subjective, and you have to have a large project or something that is OKR level. The benefits have decreased over the last couple of years. The health insurance offering is half of what it used to be. There is a lot of nepotism at USAA. They have removed the work-from-home option and are forcing everyone back into the office. The culture is not a good fit for everyone.

Explore other reviews about USAA

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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