Not what it use to be - Information Technology USAA Employee Review

C-Level does not listen to the employees. The majority of employees do not want to return to the office, whether our commute is an hour, or if you're within 60 miles, that's all that matters. Leadership is disconnected from their employee's wants and needs. We are very business heavy in IT, with not enough leaders having the background to properly steer or help effectively collaborate on what works with business leadership. The co-payment process for health insurance leaves a lot of your appointments unpaid, with you receiving the balance of the bill after the appt.