Pros
Flexibility in work schedule; mission of serving military and their members. Christmas bonus is awesome and probably one of the best talent aquisition tools USAA leverages. Great PTO package and benefits.
Cons
Communication from the top; bait and switch tactics to hire tons of people during tough times on the bank, inevitably leading to future layoffs. Lack of career growth and promotions, although most companies are like this given the economy created by the current White House. They'll also force DE&I on you on a regular basis, and the DE&I initiatives sometimes appear to be more important than things that actually make USAA money, and often to seem more important than the nobitity of the USAA mission alone. Be warned, with the new Return to office mandates have everyone in a bunch. You're willing to go into the office or you are not. The rest is just noise.