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      USAA

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      USAA reviews

      Run away - Insurance Agent USAA Employee Review

      1.0
      Sep 17, 2023
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Basically no pros at all.

      Cons

      Everything. Micromanagement, low morale, no hope of getting off the phones. Zero life work balance, constantly forced to upsell to unhappy customers. Completely degrading weekly meeting with manager when you are told everything you did on a call is completely wrong....the list goes on and on.

      Explore other reviews about USAA

      5.0
      Jul 12, 2026
      Software engineer (swe ii)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Good culture in teams

      Cons

      Top heavy company Little room to grow

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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