Lazy and Biased Management - IT Project Manager USAA Employee Review

1.0
Oct 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Used to have good benefits and good bonuses - not anymore

Cons

Management here is so lazy and biased. I was being stalked and harassed by a co-worker. I reported it to my manager and he told me I was just being an attention seeking drama queen. It wasn't until another employee (male employee of course) also complained about the same employee that my complaint was taken seriously. Another manager told me I was being an entitled millennial anytime I sought managerial guidance or asked to be treated the same as other employees. She also told me as a woman in the work place I was expected to dress a certain way, smile all the time, and always be "cheerful". USAA made both of them VPs. That's what "leadership" looks like at USAA.

Explore other reviews about USAA

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is sufficient and above Average

Cons

Upward movement is based on who you know

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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