Not what they sell you at first - Senior Claims Adjuster USAA Employee Review

Recruiters lie to you. One hired, leadership lies to you. You are ruled by fear of losing your job, and they change the processes and responsibilities almost daily. One hand doesn't know what the other hand is doing. Being good at your job, means doing everyone else's job. Unrealistic expectations. Pay does not match responsibility. At one point, we were treated as an asset, now we are treated as a burden in their workforce.