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      USAA

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      Not What it Used to Be - Marketing Executive USAA Employee Review

      2.0
      Feb 5, 2024
      Marketing executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Serving the military community -- they need and deserve all the help they can get when it comes to financial services. USAA does a great job embedding employees with this community to really understand them.

      Cons

      They've lost their way -- they're really no better than any other insurer from a product perspective, and their leadership has become as petty, political and protective as any other big corporation.

      Explore other reviews about USAA

      5.0
      Jul 8, 2026
      Senior advisory consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. People who care and want to see everyone succeed. Great benefits

      Cons

      Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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