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      USAA

      Engaged Employer

      USAA reviews

      38% Employee Satisfaction says it all - Senior Program/Project Manager USAA Employee Review

      2.0
      Feb 21, 2024
      Senior program/project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is still relatively good compared to other companies.

      Cons

      Quality of benefits has eroded over the past few years, all in the name of saving money at the expense of the employee; Membership and member satisfaction is in steady decline; too many managers who micro-manage; CEO has lost complete trust and confidence of the employees.

      Explore other reviews about USAA

      5.0
      Jun 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee benefits Nice PTO Work life balance

      Cons

      Nothing to complain, great company to work for

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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