Decent company - AML Detection Analyst USAA Employee Review

4.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid pay and decent work culture. I'm not sure if this is every area of the company but, the company has a very solid package for layoffs.

Cons

The "city slickers" began coming in due to losses from the company's insurance arm and started implementing the typical micromanaging philosophy that makes you want to run away from a company. Four days a week in-office, which was more than any other similar company until one other company started this about a year later. Employee surveys went from monthly to quarterly when the #1 issue every single month was the required days in-office. When I began it was two days in-office, which is reasonable, then a month later three days in-office; OK, that's enough now. By the fourth month, it was at four days in-office, with no discernable reason for the steep increase, as teams are still spread across the country, so meetings are always online anyway.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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