Pros
Very dedicated to their employees. They're the only company I've worked for that understands that happy employees make for happy customers. Can qualify for an annual bonus based on previous year overall company performance. They offer an amazing work/life balance.
Cons
Medical, dental, and vision insurance benefits kept declining each year. More expensive for the coverage's and less actual coverage. It is very difficult to make any changes once you are settled. If you would like to grow, move up, or move to a different area; it's almost impossible. If you leave the company, they treat you like you never existed with them. If you try to do the right thing and turn in 2 weeks notice they usually ask you to leave right away. They're great while you're working for them but if things turn another direction, be careful.