The shifting goals, and that during training they tell you there won't be an emphasis to sell, but once on the floor, you now have quotas and goals to have to hit.
Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.
Cons
Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.