Massive overhaul in senior leadership leads to a lack of direction - Anonymous employee USAA Employee Review

Good pay. People who care and want to see everyone succeed. Great benefits

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.