Pros
They pretend to care about their employees Partially the benefits are good Pay is not that bad Some people there are really nice Workplace is beautiful and fun They have lots of activities and get employees involved
Cons
Pay could be better especially with all you have to deal with as a basic level adjuster Insurance option they have is horrible They do not train you as well as they should just throw you out to the wolves after training (that don’t really help as much as it should) and expect you to know what you are doing. ( Don’t let it be a catastrophic event) bare minimum to no help even though it is understandable due to the call volume and the case load, but even though you are new to the floor after the even is over and during you are expected to be at the top of your game with the people who have been there over a year. Also, after constantly asking your manager who is barely there for help time and time again and they don’t listen they rather give you a write up for their lack of better management on top of impossible expectations of meeting metrics then fire you shortly after is insane to me. They prefer to waste money firing you after investing in you, instead of investing a little bit more to train you/help you better, they rather spend 10k + on hiring and completely retraining someone else and hoping they are a good fit but wonder why their turnover rate and lack of employees is high. They are in need of better leadership. They talk a lot of promises but do not deliver.