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      USAA

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      USAA reviews

      Don't do it - Insurance Professional II USAA Employee Review

      1.0
      Jul 7, 2025
      Insurance professional ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, Work from home option

      Cons

      Unclear metrics that are constantly changing. Micromanaging. This is not a servicing job, it is 100% sales with 0% commission.

      Explore other reviews about USAA

      5.0
      Jun 26, 2026
      Manager, contact center
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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