5.0
Jul 20, 2018
Former employee, less than 1 year
Santa Rosa, CA
Recommend
CEO approval
Business Outlook
Pros
Working with a professional team of helpful coworkers and management to assist patients with handling obligations, and provide help for some who might not have thought their responsibilities managable.
Cons
Sometimes patients take out their frustrations on the agents, but a good agents can learn to disconnect from that without taking it personally.