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USI Insurance Services

Engaged Employer

Leaps and bounds.. - Senior Commercial Account Representative/Manager USI Insurance Services Employee Review

5.0
Aug 11, 2021
Recommend
CEO approval
Business Outlook

Pros

This company has really stepped up its game. I’m currently employed in commercial Lines (middle market) and I am profoundly impressed. This is the First company I have worked for that truly , truly wants its employees to excel and has Real leadership. Jacinda , “We advocate on your behalf.” And she is absolutely correct. She makes it very clear that leadership is what Makes or Breaks any organization. They’re pulling bench marking studies, working on more competitive compensation and encouraging Team leadership to remind everyone that they Truly matter and that every single employee has a voice and deserves to be heard. I can’t say enough good things about this place.

Cons

Learning any new system is a PITA. Sagitta and ImageRight are two we use and it’s definitely a task to really get grasp on how they work. Luckily, there’s constantly training being promoted and updated resources to help. Everyone is willing to help everyone else learn these systems as we all know they are tricky but once you get a hang of it, they’re fantastically useful and efficient.

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USI Insurance Services Response
4y
We're proud to have you on the USI team! Thanks for sharing your experience.

Explore other reviews about USI Insurance Services

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support overall. The entire team has been incredibly supportive, helpful, and kind. Everyone has been willing to answer questions, provide guidance, and offer assistance when needed. Their positive attitude and willingness to help have made the learning process much easier and created a welcoming environment.

Cons

One area for improvement would be training. More structured onboarding, hands-on guidance, and quick-reference job aids or flash cards would be extremely helpful, especially when learning new processes and systems. Having easily accessible resources for common tasks would improve efficiency, build confidence, and make it easier to navigate day-to-day responsibilities.

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I’m a Senior Account Manager at USI Insurance Services, and I truly enjoy collaborating with a talented, supportive team. The office environment is modern and welcoming, fostering productivity and teamwork. From my first day, the onboarding process was smooth—leadership was approachable and invested in my development. Three words to describe USI’s culture: Collaborative, Empowering, Inclusive. USI stands out for unique employee programs like wellness initiatives, recognition awards, and continuous learning opportunities. It’s a place where people grow, are valued, and have fun working together.

Cons

I have no "cons" to report. Happy with USI

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