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USI Insurance Services

Engaged Employer

Would Not Recommend - Senior Account Representative USI Insurance Services Employee Review

2.0
Feb 9, 2022
Recommend
CEO approval
Business Outlook

Pros

- Work from home arrangement - Transparency from CEO

Cons

The system’s are extremely outdated and hard to use. The work is unfulfilling and mundane. Your raise and your colleagues raises are contingent on the amount of outsourcing you do. They track your productivity by the minute and will send reports to everyone showing what tasks you still have yet to finish (and everyone is assigned way more than they should be). The managers have been there for decades and refuse to help younger employees. Unfortunately, these problems are standard for a lot of insurance agencies, but that doesn’t mean they can’t be changed. Previous commenters have stated that everyone walks on eggshells around the producers and this is also correct. The level of incompetence demonstrated by every single person is astounding. In complete honesty I would avoid this place and I don’t know how people spend 30+ years here.

Explore other reviews about USI Insurance Services

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership, employee buy in, competitive pay, work life balance, good communication

Cons

Nothing major at this time.

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You get out of it what you put into it. Autonomy and responsibility if you are fluent in the principles of extreme ownership. Think of it like running your own business as an entrepreneur, with a deep well of resources at your fingertips to help you be successful. High upside if you are willing to put in the work! (and that doesn't mean 50 hour weeks or unmanageable workloads)

Cons

If you don't have an open mind, are closed off to learning new things, and don't have a "how can I help" mentality, this may not be the best fit for you. Pay (base salary) may be slightly lower than other consulting firms, but total rewards package in the aggregate is competitive, and high upside potential with career path opportunities.

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