Just like any other service company, totally career damaging - Software Architect UST Employee Review

1.0
Apr 27, 2016
Recommend
CEO approval
Business Outlook

Pros

You can get to see a few potential serious employers while you work on-site

Cons

1) HR is highly deceptive 2) Doesn't mention the 26% tax rate for the first 6 months of employment in Malaysia. They do this on purpose so you wont renegotiate a higher salary per month. 3) Claims 1 year project but projects turns out to be just for a few months, thereafter you are sent back to India. You lose your house rental deposit, can't claim your 26% tax refunds from the govt. Total loss for the employee 3) Projects are of sub par quality, mostly menial tasks that client doesn't want to bother with. If you are trying to learn and improve this is not the place to be no matter the pay which isn't high either. 4) No training of any value, costly but good training by Professionals are always cancelled because UST doesn't want to invest. 5) Pay hikes are based on how close you are to your manager, meritocracy doesn't exist. 6) You will face a lot of trouble to bring your spouse/children over to Malaysia, company personal have little or no knowledge of procedures. UST Travel dept are more interested in giving you the back seat of a lorry to travel over to Malaysia from India. Given the unattractive pay + 26% tax rate you should have a very good package before considering bring over family. 7) Best advice I can give is don't join UST, less headaches that way.

Explore other reviews about UST

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Freedom and Flexibility to do the job, Strong global footprint, Collaborative colleagues, opportunity to work on newer technology, Accessible leadership compared to larger organizations of similar size, Opportunities to work on newer technology areas - strong leadership vision and support in the AI transformation journey.

Cons

Nothing major at this time.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the things I value most about UST is the people. I have worked with supportive colleagues and leaders who are approachable and willing to help when needed. If you take ownership of your work and consistently deliver, you are trusted with greater responsibilities rather than being micromanaged. The company offers exposure to global clients, diverse technologies, and teams across different regions, which keeps the work interesting and helps you grow professionally. Learning opportunities are available for those who actively seek them out, and I have always felt encouraged to share ideas and improve the way we work. Like any large organization, your experience will depend on your project and manager, but overall I have found UST to have a collaborative culture where people genuinely work together to solve problems and support each other's success.

Cons

Cons Work life balance can vary depending on the project. Some delivery phases require extended hours, but better planning during peak periods would help.

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