Working for UST - Associate II UST Employee Review

5.0
Dec 1, 2022
Recommend
CEO approval
Business Outlook

Pros

I love how I am getting the opportunity to grow with a company, that is growing itself. This is my first actual call center position and I have learned SO MUCH, within a short amount of time, from the team leads and my colleagues. Managment loves for you to voice your concerns and they hear you out, with anything you have to say. Everyone, and I mean everyone I've come across in UST, are very helpful and answer your questions immediately. Definitely a TEAM atmosphere and I love it.

Cons

Con? If there is one I must say, it would be of folks not getting along and or bumping heads in breakout groups but it never gets out of hand. We're all human and voice our opinions and I just feel like some people don't understand that concept too much. Other than that, everything is perfect!

avatar
UST Response
3y
Hello, thank you for leaving such an awesome review! Our senior management and overall community love to see and help each other grow. We're so happy when we see our employees thriving with UST. Please let us know if you have any further feedback to share, or you'd like to give a team member a shoutout! Kindly email Jude.Patrick@ust.com and we will gladly respond.

Explore other reviews about UST

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Freedom and Flexibility to do the job, Strong global footprint, Collaborative colleagues, opportunity to work on newer technology, Accessible leadership compared to larger organizations of similar size, Opportunities to work on newer technology areas - strong leadership vision and support in the AI transformation journey.

Cons

Nothing major at this time.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the things I value most about UST is the people. I have worked with supportive colleagues and leaders who are approachable and willing to help when needed. If you take ownership of your work and consistently deliver, you are trusted with greater responsibilities rather than being micromanaged. The company offers exposure to global clients, diverse technologies, and teams across different regions, which keeps the work interesting and helps you grow professionally. Learning opportunities are available for those who actively seek them out, and I have always felt encouraged to share ideas and improve the way we work. Like any large organization, your experience will depend on your project and manager, but overall I have found UST to have a collaborative culture where people genuinely work together to solve problems and support each other's success.

Cons

Cons Work life balance can vary depending on the project. Some delivery phases require extended hours, but better planning during peak periods would help.

See reviews by: Helpful|Rating|Date|All