Change is not always good - Retail Wireless Consultant UScellular Employee Review

2.0
Oct 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Everyone works towards the same goals. Coworkers actually talk to one another and try to improve each other's performance. Customer service is a commitment not just something people say to sound good. Pricing is decent.

Cons

Quota often does not match expected traffic to locations, lack of communication from management is huge. From when I started to the current time the company has shifted away from valuing employees and empowering them. Also, do not work for them if you have a disability - they will use it against you.

Explore other reviews about UScellular

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a good company to work for.

Cons

They were boughtout by a competitor

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Pretty chill on slow days.

Cons

The actual breakdown of the bonuses just meeting quota isn't all that much for the effort put in. That said when you actually do exceed quota the extra cash feels extremely worth it!

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