customer care advocate - Anonymous employee UScellular Employee Review

5.0
Jul 11, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company. they are willing to go above and beyond for their employees. willing to make costly system changes or facility changes in order to keep employees happy and to make the jobs as efficient/simple as they can be. they have great morals and values and management genuinely cares about their staff.

Cons

I have no cons about the company, only about the customers you have to deal with. people are so self-entitled, selfish, and rude these days.... this type of job wears on you after years of dealing with this type of customer.

Explore other reviews about UScellular

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a good company to work for.

Cons

They were boughtout by a competitor

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Pretty chill on slow days.

Cons

The actual breakdown of the bonuses just meeting quota isn't all that much for the effort put in. That said when you actually do exceed quota the extra cash feels extremely worth it!

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