Want a long term career? - Customer Service Representative UScellular Employee Review

3.0
Sep 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Good pay, wanting you to grow and have a long term career, lots of development training. Love setting work goals ever year and every 3 months? This place is for you.

Cons

Lots of development training whether you are intruseted of not. Will not work with a school schedule even though they encourage employees to go to school. Too many hands in too many pies they have lots of departments that are cross trained in sales and not in places they should. Customer care should not be in the sale of accessories they should be in payment arrangements and more trouble shooting issues. Don't use your vacation, sick , or personal days till you have accrued them even if they are available if you have to leave the company for any reason you will get a bill for those hours.

Explore other reviews about UScellular

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a good company to work for.

Cons

They were boughtout by a competitor

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and supportive manager

Cons

Older, more mature tech stack. Comp is not as high as other swe internships

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