Great company to work for with good work life balance - Retail Store Manager UScellular Employee Review

4.0
Jul 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits, and Pay is above average for wireless retail. I had a great time learning new skills and moving up through the company. Sucks that they sold the market that their headquarters is located within. A lot of companies have mission statements that are just writing on the wall, but Most of the people in management tend to use it as their guide to leadership.

Cons

The retail management roles are asked to to do things that are not in the job descriptions. For example, even though the company has a marketing department that is supposed to create ways to drive customers to the store. The manager are expected to find and work events that present opportunities to create traffic in the store. Once the manager finds this event, they give the information to their marketing manager to get approval, to pay for the event. Then the marketing manager get credit for the sales that are attributed to the event, even though they may not have done any work. Same thing with the Business Development Managers. Doesn't seem fair to put that much work on a store manager if you have people who make more money, and the title that fits the task that needs to be done.

Explore other reviews about UScellular

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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