One word: Horrible. - Anonymous employee UScellular Employee Review

1.0
Aug 3, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I first started working here the D.O. lifestyle was full bore. People were supportive, fun, and hardworking. Not anymore.

Cons

Just this month 3 people in my store have been wrongfully fired, the sales manager is incompetent and knows nothing about the CARES system so he can't even help when he's on the floor. He tried to fire me for missing 3 days of work when I had a doctors note for each day AND I was in the hospital finding out I could have LYMPHOMA! All things he knew and were included on the doctors note yet three days later, he tried to fire me. The associate phone program is entirely ridiculous, you can't even pick your own phone and have a worse plan than if you were a customer. Also, no one is "D.O." anymore. And the worst thing, morale is so far gone. It's not even "low" there just isn't any morale.

Explore other reviews about UScellular

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture and Leadership, people are the best in the business

Cons

Small Corporation, runs like a mom & pop at times

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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