What one would expect in a call center - Customer Service Representative (CSR) UScellular Employee Review

2.0
Sep 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Nice Coworkers, early daytime shifts

Cons

Micromanaged to oblivion and training was lackluster. Company culture was bizarre, it was definitely frowned upon if you worked to live and didn't buy into the cult like worship of the company. Poor communication throughout.

Explore other reviews about UScellular

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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