Good pay and growth potential, but toxic environment - Customer Experiance Manager Ulta Beauty Employee Review

4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and large growing company with a lot of possibilities for growth.

Cons

Can be very catty and toxic with the wrong group of people working with you. Not a lot of pay roll hours and expected to run a store on skeleton crew. Only KPI is credit cards and there’s a lot of pressure from higher up to constantly push credit card numbers.

Explore other reviews about Ulta Beauty

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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