Great discounts but a cult-like atmosphere - General Manager Ulta Beauty Employee Review

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Associate Discount. 50% off in Salon. 25% in store. When Mary Dillon was the CEO.

Cons

Kecia Steelman , CULT like atmosphere with CORPORATE partners. Work load, work life balance. Bonus structure changed. Happy returns ruin your conversion and they wonder why. I can go on and on.

Explore other reviews about Ulta Beauty

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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