Great benefits overshadowed by biased HR practices - Experience Manager Ulta Beauty Employee Review

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits (medical, dental, vision, PTO, employee discount) however, they did take away our online discount which is unacceptable if you care about your employees.

Cons

HR is pretty one sided. Some times people of a certain background will make up stories and report it, HR because of the topic its on and their background, will take their side and write associates up instead of talking to everyone to get the truth. That is unacceptable. The new CEO doesn't care about employees. She preaches how she understands because she worked from the bottom up, and that she believes in a work life balance. It was her decision to keep taking benefits away from associates, and she extended work hours so there is not much of a work life balance at all. Experience Manager role is underpaid because EM does more than the GM themselves. We are the ONE Manager who takes care of EVERYTHING in the building.

Explore other reviews about Ulta Beauty

5.0
Jul 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mostly early morning shifts; minimal customer interaction.

Cons

Mostly chill and fun, but limited hours are given to part-time employees

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Gratis There are good hard working people that want to do well. I am still there (barely) because I haven’t completely given up that things will be handled/addressed correctly for those not aligned with company vision and expectations. However after 5 years of inaction it’s hard to believe that positive change will actually and maybe just maybe Myself and others that are dedicatedI will be recognized vs taken for granted.

Cons

No furthering development Keep toxic (leaders especially) allowing unacceptable behavior conduct and violation of company code Communication is very poor…it’s inconsistent,For example managers are not provided with direct email accounts so it’s a community email box. This causes a large amount of information to be read by the wrong audience and is not communicated if read by the wrong leader

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