Overworked and underpaid. - Operations Manager Ulta Beauty Employee Review

2.0
Aug 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Average discount, 25%. Prestige training. Building relationships with frequent customers.

Cons

InStyle signup requirements. Not enough payroll hours to perform job duties and customer service. Unrealistic goals with the customer survey.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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