Unrealistic Expectations - crappy pay - too much petty work and no payroll - Manager Ulta Beauty Employee Review

2.0
Sep 18, 2011
Recommend
CEO approval
Business Outlook

Pros

discount, free product, working enviroment, nice people to work with in store

Cons

crappy pay for what you are required to do, bad schedule requirements, unrealistic expectations- you are expected to keep your store spotless clean- (not just normal stuff like sweeping, mopping and dusting) Crazy unimportant stuff like cleaning inside the cracks of doors, paint, clean air vents, scrap gum off floors, clean trash cans... have every item faced the same direction including testers even if it is 3:00 on a saturday. ( I fealt more like a janitor/maint. person rather than a manager at a beauty store.) You are expected to do all of this plus 1000 other things all with zero payroll hours and STILL maintain a perfect guest survey score! Not to mention there are countless other tasks. I have never worked for a company that was so demanding and unrealistic. The higher up's put so much pressure on the managment team and the dont seem to realize or care that these expectations are not achievable with what we are given. When they come into the stores they are rude and degrading and talk down to the team...they only point out the bad- never the good. Training- there is none! They call training giving us a cheesy dvd or a fact sheet. When we have a new hire or new manager we are expected to have them trained with zero extra payroll. There is not consistency. turnover would not be so high if the company would invest more in their people and give managers more incentive. the Yearly raises are a joke. I would not recommend anyone I liked to work for this company.

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5.0
Jul 6, 2026
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CEO approval
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Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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