Great company but they ignore anything sent to HR about harassment and unfair working conditions - General Manager Ulta Beauty Employee Review

2.0
Sep 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Loved my job, my staff & my customers. Really a fun place to go into daily. Perks of the job and full time benefits are really pretty good.

Cons

Upper management has zero respect for work life balance. Some districts it is mandatory you join a group app with all other GMs that goes off at all hours of the day keeping you constantly connected to work even when you're not there. You also may be required to link your GM email to your personal so you cannot get away from that communication either. When it is discussed with HR they ignore the issue. They are empathic but no change is made. It's very frustrating bc it burns you out so much. There's also been too much turnover over a GM level. I'm being forced to find a new job as I can't say that I'm happy any longer. The company itself isn't bad. But at the end of the day if they are meeting their budget they don't care about the people signing their pay checks.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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