At the of day no matter how well you do you feel defeated,nothing is ever good enough - Manager Ulta Beauty Employee Review

2.0
Dec 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Grats,discounts,meeting a lot of great vendors, fast paced , never bored

Cons

Expected to give exceptional customer service with no payroll, the hours given are riidiculous.we wait on thousands of customers but if one negative comment happens that is all that matters. Corporate has no respect for the retail employees it is as if we were enemies. Given a ridiculous amount of tasks on top of trying to help customers that need bottle fed. Corporate mistakes always are swept under the rug but when the stores make a error they are quick to point the finger and blame. Weekly we are given retail goals,ad sets,section changes for new product, out of stocks,cleaning including bathrooms,truck which consists thousands of items restocking,changing lightbulbs and floor cleaning only to be told cut hours and take care of the customers.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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