Horrible! Never again! - Anonymous employee Ulta Beauty Employee Review

1.0
Feb 16, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have received a lot of gratis which is really nice, a lot of the time the GM will just let me take a couple things when she wants to clean out the office. The store discount isn't bad but with only working 8 hours a week you can't buy very much. The general manager at the store was super nice and I will probably miss her and one of the other floor managers the most when I leave. They are awesome!

Cons

The stupid magazines that nobody wants because its a trick. I am probably going to lose my job because of those things. They store hours are cut all the time, so I end up working two shifts a week as a lead. There is no set schedule what so ever, so planning anything never works out. I have never received a raise in the time I've worked there and my promotion to lead is always threatened to be taken away, not by sales or disciplinary reasons but because of the magazines. I had a manager actually tell me she didn't want me to get my promotion because she doesn't like me and she thought the new girl who lies about the magazines to customers should've gotten it. I practically run the store during my shifts because the managers are always checking the emails from corporate who are yelling at them and telling them to cut more hours. The worst however was with the salon discount, I had received a service with my discount and the person put it in wrong so I got a call saying I owed more money after I paid what they said I had to. Come to find out, two other girls in the store also had that happen. Totally not worth it for under $8 an hour.

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Cons

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Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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