Intense and unbearable at times - Merchandise Manager Ulta Beauty Employee Review

2.0
Mar 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Awesome gratis for products (freebies). Learned some really amazing cosmetic skills.

Cons

Too much work for the wages. 50 hours worth of work every week with only 40 hours to do it. Was required to work off the clock on many occasions. Managers are required to run a register for way to many shifts due to lack of hours to schedule cashiers. Was at times an amazingly over paid cashier. Also the DM in the Orlando area is a total beast. She doesn't communicate with the managers and is quite condescending even at one point told two store managers that they were basically second class citizens because we were only "retail managers". Way to often projects were given priority over customer service.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Gratis There are good hard working people that want to do well. I am still there (barely) because I haven’t completely given up that things will be handled/addressed correctly for those not aligned with company vision and expectations. However after 5 years of inaction it’s hard to believe that positive change will actually and maybe just maybe Myself and others that are dedicatedI will be recognized vs taken for granted.

Cons

No furthering development Keep toxic (leaders especially) allowing unacceptable behavior conduct and violation of company code Communication is very poor…it’s inconsistent,For example managers are not provided with direct email accounts so it’s a community email box. This causes a large amount of information to be read by the wrong audience and is not communicated if read by the wrong leader

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